Question 1

Can I take the course online?

Accepted Answer

Yes. The course is completed entirely online and can be taken on a phone, tablet, or computer. There is no classroom to attend and no software to install.

Question 2

How do I start?

Accepted Answer

Choose the course you need, enter your information, and complete payment securely online. After enrollment, you’ll receive access to begin your course.

Question 3

How much does it cost?

Accepted Answer

The 8-hour Virginia Driver Improvement Clinic is $65. The 4-hour RADEP course is $85, and the 12-hour RADEP course is $175. The price shown for each course includes the course and completion certificate — there is no separate certificate fee.

Question 4

What happens after I pay?

Accepted Answer

After payment, you’ll receive confirmation and instructions for accessing your course. Save your confirmation email so you can easily return to your course if needed.

Question 5

Can I stop and return to the course later?

Accepted Answer

Yes. You can stop and return to your course later using your course-access information. You do not have to complete the entire course in one sitting.

Question 6

What is the 8-hour Virginia Driver Improvement Clinic?

Accepted Answer

The 8-hour Virginia Driver Improvement Clinic is a Virginia DMV-approved driver improvement course completed online. Drivers may take it for several reasons, including voluntarily, for DMV purposes, or when directed by a court. If a court or DMV has instructed you to take a course, follow the instructions you were given.

Question 7

What does RADEP mean?

Accepted Answer

RADEP stands for Reckless/Aggressive Driving Education Program. It is separate from the 8-hour Virginia Driver Improvement Clinic and is designed for reckless and aggressive driving education.

Question 8

What is the 4-hour RADEP course?

Accepted Answer

The 4-Hour RADEP course is a supplemental four-hour reckless/aggressive driving education course. It may be appropriate when additional driver improvement education is needed, including for drivers who have already completed an 8-hour Virginia Driver Improvement Clinic within the past two years and need a new certificate for court.

If a court has directed you to complete a particular course or number of hours, follow the requirements in your paperwork.

Question 9

What is the 12-hour RADEP course?

Accepted Answer

The 12-Hour RADEP course is the full twelve-hour Reckless/Aggressive Driving Education Program. It is a more intensive option for drivers who want to demonstrate a serious commitment to improving their driving before court, or who have been directed or advised to complete a 12-hour RADEP course.

If a court has specified a particular course or number of hours, follow the requirements in your paperwork.

Question 10

How do I know which course I need?

Accepted Answer

The right course depends on why you are taking it. The 8-Hour Virginia Driver Improvement Clinic may be taken voluntarily, for court, when required by DMV, or for insurance purposes. The 4-Hour RADEP is a supplemental reckless/aggressive driving course and may be appropriate when additional education or a new certificate is needed. The 12-Hour RADEP is the more intensive reckless/aggressive driving program and may be appropriate for someone who wants to demonstrate a serious commitment to improving their driving before court, or who has been directed or advised to complete it.

If your court, DMV, or other authority has specifically told you which course or how many hours to complete, follow those instructions. If you are still unsure, you can call Ivy and we can help you understand the differences among the courses.

Question 11

I’m under 18. Can I take an online Driver Improvement Clinic?

Accepted Answer

Yes. Virginia DMV permits drivers under 18 to complete an approved Driver Improvement Clinic online. If you are taking a course because of a juvenile court case, however, confirm exactly what program the court requires before enrolling.

Question 12

What happens after I finish?

Accepted Answer

Once you successfully complete the course and any required final exam, your completion is recorded and your certificate is processed.

Question 13

How do I receive my certificate?

Accepted Answer

Your completion certificate will be delivered electronically by email after successful completion and processing. There is no separate certificate fee.

Question 14

How quickly will I receive my certificate?

Accepted Answer

We are designing our certificate process for fast electronic delivery, with the goal of providing certificates as soon as possible after successful course completion and processing. Do not promise a specific number of minutes unless that capability has been confirmed before launch.

Question 15

What if my court date is tomorrow?

Accepted Answer

Because the course is online, you may be able to complete it the same day. We are also working toward same-day electronic certificate delivery after successful completion and processing. If you have an immediate deadline, call us before enrolling so we can confirm what is currently possible. You remain responsible for meeting any deadline or requirement imposed by the court.

Question 16

Can taking a driver improvement course help with points, court, or insurance?

Accepted Answer

The effect of a driver improvement course depends on why you are taking it. If you are eligible, completing a Virginia Driver Improvement Clinic may earn safe-driving points on your DMV record. A court may also require or consider completion of a course in connection with a traffic case. Some insurance companies may offer benefits for completing a driver improvement course, depending on the insurer and your policy.

Because every situation is different, check your court instructions, DMV requirements, or insurance policy to determine how completing the course applies to you.

Question 17

Will I receive safe-driving points for completing a Driver Improvement Clinic?

Accepted Answer

It depends on why you are taking the course. Virginia DMV awards safe-driving points in some circumstances, including certain voluntary completions of a Driver Improvement Clinic. Different rules may apply when attendance is required by a court or DMV. If you are taking a course because of a court or DMV requirement, follow the instructions you were given and confirm how completion will affect your driving record.

Question 18

Are you affiliated with the Virginia DMV or the courts?

Accepted Answer

Ivy Virginia Driver Improvement is an independent driver improvement school. We are not part of, operated by, or endorsed by a Virginia court or the Commonwealth of Virginia. Our 8-hour Virginia Driver Improvement Clinic uses a Virginia DMV-approved online curriculum.

Question 19

Which Virginia courts accept these courses?

Accepted Answer

Requirements can vary by court and by individual case. If a court directed you to take a driver improvement or RADEP course, follow the court’s written instructions and confirm the required program and number of hours before enrolling. Our Free Virginia Traffic Court Center also provides links to official Virginia court resources.

Question 20

Is the 8-Hour Driver Improvement Clinic approved by the Virginia DMV?

Accepted Answer

Yes. Ivy Virginia Driver Improvement’s 8-Hour Online Driver Improvement Clinic is Virginia DMV-approved (clinic code 5392; approval dated September 30, 2026). This applies only to the 8-hour clinic: the 4-hour and 12-hour RADEP courses are separate courses that are not regulated by the Virginia DMV.

Question 21

What are the testing requirements for the 8-Hour Online Driver Improvement Clinic?

Accepted Answer

For the 8-Hour Online Driver Improvement Clinic, the final exam is taken online at the end of the course. Students may attempt the final exam no more than one time per day. Open-book testing is not permitted, and proper identification is required.

Question 22

When is my completion reported to the Virginia DMV?

Accepted Answer

Virginia DMV requires approved clinics to post course completions to the student's driving record within 24 hours. Ivy's electronic DMV reporting for the 8-Hour Online Driver Improvement Clinic is being finalized before paid enrollment opens.

Question 23

How do I contact the Virginia DMV about this course?

Accepted Answer

If you have comments or concerns about this course, call the Department of Motor Vehicles at 1-877-885-5790.

Question 24

What are Ivy's help desk hours?

Accepted Answer

Help Desk Hours: 24 hours a day, 7 days a week (including Monday–Friday). AI-powered assistance is available 24/7; requests requiring a human may receive a later response. For Ivy course help, call (804) 487-4837 or email info@ivydriverimprovement.com. Comments or concerns about this course for Virginia DMV go to DMV at 1-877-885-5790.

Question 25

Will my court accept the 8-Hour Online Driver Improvement Clinic?

Accepted Answer

It is your responsibility to determine if your court accepts this computer-based driver improvement course to satisfy court required driver improvement courses.

Frequently asked questions

Frequently asked questions

Getting Started

Choosing Your Course

Certificates & Completion

Court & DMV Questions